A mat that cannot be recognized has been inserted.
Brother scan and cut mat not recognised.
The mat s adhesive strength may have been decreased or the material is not secured properly.
So we thank our customers who contacted us about the difficulties with scanncut dx mat feeding process.
Touch in the settings screen once to decrease the cut pressure and then.
Live demonstration ii show you two new issues after using the new brother dx for about 3 weeks mats load at a kink crooked went online and read tha.
Press on the operation panel to feed out the mat and then insert the mat straight into the machine again.
Problem 2 there are deep cuts completely through the mat or cut through the mat.
The mat was inserted so that the side with the material attached is facing down.
In the scan to cut data function you can change the contrast levels allowing you control over how much information you would like scanncut to process for your design.
Problem 2 and three simple solutions.
A mat was not inserted straight into the machine.
The scanner glass is dirty.
The scanning mat can also be used with scan to cut data function.
Replace the mat with a new one.
Possible causes or results case1.
Our low tack mat and standard mat are to be used with the direct cut function.
The dotted marks on the part of the mat that is inserted are hidden by material that was attached.
Replace with a new one if the mat is not being recognized.
As you i recently purchased a brother scanncut machine and while i love it there is one thing i do not love and that is the mat.
The mat was inserted so that the side with the material attached is facing down.
The cutting pressure may be too strong.
Do not attach tape on any edges of the mat because the tape could get stuck on the feed rollers during operation.
The dotted marks on the part of the mat that is inserted are dirty.
Problem 1 and solution.
Mats for the cm models will not work on this machine.
Then direct cut mode will not recognize it.
You helped us identify and fix the root cause.
Insert the mat so that the side with the material attached is facing up.
At brother we work hard to provide customers with the highest quality items.
You should use the scan to cut data function for images or designs that have a lot of detail or background.
The scan n cut machine needs to see the scanned image at its original color scheme so it can determine what part of the color range it can recognize and cut.